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Go to the shopAll iloome products are backed by iloome’s 100% Customer HAPPINESS GUARANTEE!
If within 30 days of receipt you are DISSATISFIED with your purchase for ANY reason and would like a FULL product refund (not including shipping) simply follow these steps:
Return Address
QUVO
Attn: Returns
3940 Ruffin Road
Suite C
San Diego, CA 92123
iloome is not responsible for any item lost or stolen during the shipping and delivery process. It is strongly suggested adding a tracking number when returning a package to confirm delivery. This is offered free with USPS first class shipping within the United States.
Any shipping charges incurred on your original order cannot be refunded; customers outside the U.S. please contact our customer service at support@iloome.com
Free Domestic Shipping for all orders over $20
All packages are shipped from San Diego, California, United States of America
Shipping Methods
USPS Domestic
First Class: Normally takes 3-6 business days
Priority: Normally takes 2-3 business days
Two Day: Normally Takes 2 business days
USPS International Canada
First Class International: Normally takes 4-8 business days
Expedited International: Normally takes 2-4 business days
USPS International (Asia, Europe, South America)
First Class Shipping: Varies by Destination (package will not be tracked after it leaves the US)
Expedited Shipping: Varies by Destination
After a shipping company acknowledges acceptance of a package iloome is not responsible for any item lost or stolen during the shipping and delivery process. USPS does not offer tracking on first class INTERNATIONAL shipments.
iloome is not responsible if a package is delivered late by the shipping service.
If a package is returned to iloome due to incorrect shipping information the customer will be notified, and refunded for the purchased item(s) not including shipping and handling.
Orders will be shipped within 1 or 2 business days. Our shipping department is closed on weekends and the following holidays:
The business day before or after Christmas Day depending on what day of the week the holiday falls on.
iloome does NOT recommend using cracked or damaged ScreenMate products on the device, as it may result in bodily harm such as cuts or scrapes. Please discard appropriately.
All iloome products are backed by iloome’s 100% HAPPINESS GUARANTEE!
All products purchased at www.iloome.com are protected under our 30 day money back guarantee!
If within 30 days of receipt you are DISSATISFIED with your purchase for ANY reason and would like a FULL product refund (not including shipping) simply follow these steps:
Return Address
QUVO
Attn: Returns
3940 Ruffin Road
Suite C
San Diego, CA 92123
If within 30 days of receipt your product is DEFECTIVE and would like a refund or exchange simply follow these steps:
Please Note: This 30 day warranty does not cover damage due to accidental drops, installation failures, normal wear and tear, damage caused by cell phone cases.