Check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status page.

To check the WAN IP address:

1. Open your browser and enter URL. 192.168.10.1/
2. Enter login password, the default password is “password”.
3. Click the Dashboard icon and check that an IP address is shown for the Internet port in the WAN information.

If the IP address field is shown as Empty, your router did not obtain an IP address from your ISP. You can force your cable or DSL modem to recognize your new router by restarting your ISP modem. See the Basic Connection user guide for more information.

If your router obtained an IP address, but your computer does not load any web pages from the Internet, your computer might not recognize any DNS (Domain Name System) addresses which will be a host on the Internet that translates Internet names to IP addresses.

You can configure your computer manually with DNS addresses, as explained in your operating system documentation. If your computer obtains its information from the router, reboot it and verify the IP address.

Solution 1: Check the Ethernet cables are securely plugged in.

Solution 2: The WAN LED on the router is lit. If the Ethernet cable connecting the router and if the modem is plugged in securely.

Solution 3: Check that the WAN LED on the router is lit. If the WAN Ethernet cable from your ISP modem is plugged into the router securely, the WAN LED should be on.

Solution 4: If one or more powered-on computers are connected to the router by an Ethernet cable, the corresponding numbered router LAN port LED (L1, L2, L3, L4) lights. See the Router Setup user guide for more information.

Solution 1: Check the Wi-Fi 2.4G and Wi-Fi 5G LEDs on the front of the router. If it is off, restart the router.

Solution 2: Check the Wi-Fi Stealth function in the Wireless menu, if it is enabled, the router’s SSID will not broadcast, then your wireless network is hidden and does not display in your wireless client’s scanning list. (By default, The Wi-Fi Stealth function is enabled.

To check the Wi-Fi Stealth function:

1. Open your browser and enter URL 92.168.10.1/
2. Enter login password, the default password is “password”.
3. In the Wireless, click the Basic Settings and click the Edit button in the 2.4GHz and 5GHz section, and then, check the Stealth mode to Disable.

Solution 3: Check the wireless signal although your wireless device finds your network, but the signal strength is weak, check these conditions:

• Is your router too far from your computer or too close? Place your computer near the router but at least 6 feet (1.8 meters) away and see whether the signal strength improves.

• Are objects between the router and your computer blocking the wireless signal?

Click on Quvo lite Support page or Contact Quvo support at support@quvostore.com

1. From Home, select a profile from "Kids' Profiles"
2. Go to the "Mobile Control" tab and tap "App Schedule"
3. Tap the button on the bottom right to add an app
4. Select an app from the list
5. Set the desired time limit
6. Select the days these limits will apply
7. Tap "Save"

If you're using an iOS device, tap the "Not Listed?" button Select the apps you wish to schedule
*Note: This feature requires Family Sharing to be set up

1. From Home, select a profile from "Kids' Profiles"
2. Go to the "Mobile Control" tab and tap "Geofences"
3. In the "Manage" tab, tap the button on the bottom right
4. Enter the location, set the radius, and name the geofence
5. Choose whether to be notified when your child enters or leaves the geofence

1. From Home, tap "Internet Schedule"
2. Tap the button on the bottom right to add a new schedule
3. Add a title, set start and end times
4. Select days for the Internet schedule
5. Tap "Create"

1. From Home, select a profile from "Kids' Profiles"
2. Go to the "Router Control" tab and tap "Assigned Schedules"
3. Tap the button on the bottom right to assign a new schedule
4. Select schedules to assign from the list
5. Tap "Save"

1. From Home, tap "Connected Devices"
2. View and manage all devices connected to the router

1. From Home, tap "Router Status"
2. View router analytics like CPU usage, memory, and Ethernet connections

1. From Home, tap "Wi-Fi Settings"
2. Name networks and set passwords
3. Enable/Disable VPN passthrough as needed
4. Tap "Save & Restart Device" to save changes

Mobile Control allows you to monitor and block your child's app usage using the Quvo Solutions app on their device. Ensure you've set up the child's device to activate the features (refer to Section A. "Setup on Kid's Device" in the guide)

Yes, schedules apply to all devices assigned to the profile

For more detailed information on any of these topics, please refer to the full quick start guide or contact our support team.

Click on Support page or Contact Quvo support at support@quvostore.com